Shipping

Shipping Method
Products under 20kg in weight are sent via Startrack Premium. All other orders will be dispatched using Startrack Road Express.

Free Delivery Offer

Free delivery offer is only valid on online orders over $49 (inc. GST). Freight charges may apply for heavy and/or bulky items. Free delivery offer excludes some bulk quantity purchases and shipping outside of Mainland Australia (Tasmania and other Islands) where additional freight charges may apply. In addition to our standard returns policy, where the customer wishes to return the product, the refunded amount will match the price paid at the time of purchase excluding any additional returns shipping costs. Subject to change.

Cost
Free on orders above $49. Flat rate of $8.80 for all orders below $49.

Total Delivery Time
In-stock items ordered before 4pm will be dispatched the same day. In stock items ordered after 4pm will dispatched the following business day. 
Items not in stock will go on backorder and be dispatched to you as they become available.

Your order may be split shipped in 2 or more parcels, in order to supply you with in stock items sooner, as items become available.

Goods sent to NSW, QLD, VIC, SA, WA metro usually arrive overnight (1 business day). Goods sent to country areas take 2-5 business days to arrive.

Promotions
Any promotions that offer free delivery or delivery discounts do not apply to heavy or bulky items. If you are unsure, please call ID Warehouse on 1300 654 201 for confirmation.

 

Please Note: We do not ship to PO Boxes.