There is no minimum order spend. Freight is charged at a flat rate of $17.70 AUD.
Yes, we are an Australian based company. Our office is located in Western Sydney.
We use Star Track for all national orders and Capital transport for Sydney metro deliveries.
No. Please contact our Customer Service team for details on where to send your items.
It depends on the goods you order, most stock items usually ship within 24 hours. You will be notified via email when your order has entered our business system. This email will provide estimated shipping dates of your order. In addition to the email order confirmation when all or any part of your order leaves our warehouse you will also be sent an email containing shipping consignment numbers.
Paying for goods is easy with ID Warehouse. You can use Mastercard, Visa, or American Express credit cards. Alternatively, if you are an existing customer you can choose to have your account invoiced. New customers are welcome to apply for a credit account that will be invoiced to the details you supply (subject to approval).

No problem, simply click here and enter the email address that you registered with. A temporary password will be automatically sent to your email inbox. Please note there may be a short delay in receiving this email depending upon your server and internet connection.

For any other issues, please contact ID Warehouse on 1300 654 201.