In order to better facilitate our clients, IDW Technologies will introduce Priority One Technical Product Support effective 1st January 2007 which will ensure only to increase the levels of technical support and after sales care.

All software packages and technical products purchased through IDW Technologies now come with the option of a support plan. Priority One Technical Support has been designed to guarantee you unlimited VIP support for the duration of the plan. It’s an invaluable investment which offers priority phone, VPN and email technical support. There’s no waiting in long queues, and your issues are guaranteed to be given first priority all the time.

In addition to our Priority One Plan, IDW Technologies provides an Advanced Hardware Replacement Program (AHRP). In the event your existing hardware requires servicing, IDW Technologies offers your business with replacement hardware through the AHRP. This program ensures minimal disruption to your business activities and gives you total peace of mind. For more information about our AHR Program, please contact one of our customer solutions representatives.